Privacy Policy

Who we are

Kingswell Insurance Group LLC ("Kingswell", "we", "us") is an independent insurance brokerage located at 1115 S Pennsylvania Ave, Lansing, MI 48912. You can reach us at (313) 612-5726 or malek@kingswellinsgroup.com.

What personal information we collect

We collect the information you choose to give us when you request a quote, contact us, or become a client:

• Contact details: your name, phone number, email address, and mailing address.
• Insurance details you share so we can shop coverage for you: information about your vehicles, drivers, home, current coverage, and prior insurance history.
• Communication records: messages you send us through our website form, by email, by phone, or by text, and our replies.
• Basic technical information when you visit this website, such as pages viewed, collected through standard server logs.

How we use personal information

• To prepare and present insurance quotes you request and to place coverage you choose.
• To communicate with you about your quotes, applications, policies, renewals, and service requests, by the contact methods you provide.
• To send text messages you have opted in to receive, such as quote follow-ups, appointment reminders, and account or customer care notifications.
• To meet legal, regulatory, and record-keeping obligations that apply to licensed insurance producers.

We do not sell your personal information.

Who personal information is shared with

• Insurance carriers, underwriters, and rating platforms, only as needed to obtain quotes you request and to place or service your coverage.
• Service providers that operate our website, communications, and customer relationship tools on our behalf, under obligations to protect your information.
• Regulators, law enforcement, or other parties when required by law.

SMS consent is not shared with third parties. Text messaging originator opt-in data and consent are not shared with any third parties or affiliates for marketing or promotional purposes.

Text messaging (SMS)

If you opt in to text messages from Kingswell, we will only text you about the things described in our SMS Terms & Conditions: quote follow-ups, appointment reminders, and account or customer care notifications. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance. Consent to receive text messages is not a condition of purchasing any product or service.

Keeping your information safe

We limit access to your personal information to the people who need it to serve you, and we retain it only as long as needed for the purposes above and as required by insurance regulations.

Your choices

You may ask us at any time to review, correct, or delete the personal information we hold about you, or to change how we contact you. Call (313) 612-5726 or email malek@kingswellinsgroup.com and we will take care of it.

Changes to this policy

If we update this policy we will post the new version on this page with a new "last updated" date.